Policy of refund

General Information

Company name: BESSON-MAGDELAIN
Address: 184 Boulevard des Allobroges, Bonneville, France
SIRET number: 88495013000010
Responsible for the publication: Thibault Besson-Magdelain
Email address: thibault@ovirank.com

Types of Services or Products Offered

We offer two types of offers that can be refunded:

1. SEO article generation software: Billed monthly or annually.
2. SEO agency: Subscription offers or one-off services.

Refund Eligibility Criteria

SEO software

• Technical problem: In the event of a technical problem, a new free credit to generate an article will be offered.

SEO agency

• Performance contracts: For contracts based on positions, reimbursement may be considered. Otherwise, no money-back guarantee is offered.

Refund conditions

1. Deadline for requesting a refund: 30 days after purchase
2. Specific situations where refunds are not granted:
   • Full use of the service.
   • Non-compliance with the terms of use.
   • Generation of adult or illegal content.

Refund process

1. Procedure to follow: Contact us by email via the contact page on the site.
2. Information required:
   • Reason for the request.
   • Email associated with the account.
   • Detailed explanation.

Processing Time

1. Request processing time: 7 days after receiving the request.
2. Notification of the status of the request: The customer will be informed by email.

Refund method

1. Refund method: Refunds are made by credit card.
2. Associated costs: Processing fees and/or bank fees may apply.

Changes to the Refund Policy

Customers will be notified of changes to our refund policy by email.

Contact for Refund Questions

For questions or concerns about refunds, customers can contact us via our page Contact on the site.

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